Billing Terms And Conditions

Welcome to Ulla Home. This page is intended to help you clearly understand how we handle billing, payments, taxes, and refunds for your orders.

1. Payment Overview

All payments on Ulla Home are processed in U.S. Dollars (USD $). The total amount billed to you at checkout consists of the following components:

a. Product Price

Each product’s price is clearly displayed on its respective product page. The price includes the cost of the item only and does not cover taxes or shipping.

b. Shipping Charges

Shipping fees are calculated at checkout based on your delivery address and the selected shipping method. Shipping rates are outlined in our Shipping Policy, and the final shipping cost will be shown before you complete your purchase.

c. Sales Tax

  • Texas Orders: Sales tax is automatically applied to all orders shipped to Texas addresses. The rate reflects state, county, and local tax laws, provided those are shown separately at checkout.
  • Other U.S. States and International Orders: No sales tax is charged at this time.

You will see a complete breakdown of your charges, including tax and shipping, during the final step of checkout.

2. Accepted Payment Methods

We offer the following secure and convenient payment options:

  • PayPal – For fast, secure checkout using your PayPal account.
  • Credit & Debit Cards – We accept major card providers, including:
    • Visa
    • MasterCard
    • American Express
    • Discover

All payment data is encrypted and processed securely. We do not store full payment information on our servers.

3. Payment Timing

  • Your total payment is charged immediately upon order confirmation.
  • This is a one-time charge; we do not offer subscriptions, payment plans, or installment billing at this time.
  • After a successful payment, you will receive an email confirmation with your order details.

4. Order Cancellations & Refunds

  • You may cancel your order for a full refund within 24 hours of placing it.
  • After 24 hours, your order is usually processed and may no longer be cancelable.
  • Refunds for eligible returns are issued after the returned item is received and inspected. Full details are available in our Return And Refund Policy.

Refunds are processed to your original payment method and typically take 2–3 business days after approval.

5. Failed or Declined Payments

If your payment is declined:

  • Please ensure your billing information matches your payment method details.
  • Try a different card or use PayPal if the issue persists.

If you encounter any payment issues, feel free to contact our support team at support@ullahome.com for assistance.

6. Contact Us

For any questions related to billing, charges, or refunds, you can reach us at:

📧 support@ullahome.com
📞 +1 (214) 301-3836

We’re here to ensure your shopping experience is smooth and transparent.

Most Recent Update: June 22, 2025